A step by step guide to creating a customer journey map. Find out why it matters and how it improves the customer experience for every business. Source: A Step By Step Guide To Creating A Customer Journey Map – Cyber Group
The 8-Step Roadmap That Predictably Transforms Ice-Cold Prospects Into Buyers And Promoters Of Your Business Source: The Customer Value Journey Execution Plan
Understanding the customer journey is key to converting a lead. Knowing what content will inspire a purchase can be tricky, but not impossible. Source: Killer Content Examples for Each Stage of the Customer Journey